Terms and Conditions
Prices are subject to change
We reserve the right to change the prices at our discretion
We accept payment by Afterpay, ZipPay, credit card (MasterCard or Visa) which is securely processed Via Paypal.
We also accept Bank Deposit.
Payment must be finalized before goods will be delivered.
Sorry we don’t do refunds on delivered goods ( balloons, Gift Baskets, Balloon Decorating – all our orders are confirmed via SMS / Email. If you contact us before your delivery date/ or event we are happy to give a refund ( charge of a $15 admin fee or Loss of Deposit depending on time frame ) If you have any problems please contact us we wanna keep our customers 100% happy so you keep coming back.
We strive to have stock available at all times but unfortunately on occasion something ordered may be temporarily unavailable. In this case we will contact you as soon as possible to advise you of an estimated arrival time of a product or to arrange a refund or store credit or replacement item ( ie Teddy bear or foil balloons ).
Designated Trademarks and Brands are the property of their respective owners.
We try to maintain accurate images of products but they are indicative only and colours and/or styles and/or sizes may vary slightly from that shown. In addition packaging of a product may differ slightly from that which is shown.
Unless otherwise stated, all Foil Balloons and all Latex Balloons are sold inflated.
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials etc.) will not be kept on file for more than 30 days.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.